What if my child/teen is not feeling well?


If a child/teen of any age is not feeling well or is exhibiting symptoms of sickness, he/she will be required to visit/call the medical center. Before returning to the program, he/she must be cleared by the doctor with written authorization to the Youth Program Manager. Please refer to Childhood Exclusion Policy that is posted outside all Youth Program facilities. A standard medical center charge may apply.




Related FAQs

What do I need to know about the 10 - 12 year old sign in/out parent authorization?

Can my child bring in electronics or personal items?

Can my child move up an age group if celebrating a birthday during the cruise?

What is offered for 12 year olds who are almost teenagers?

Are guest/parents/guardians/adults allowed in Splash Academy and Entourage facilities?

Who and how many can be authorized as drop-off and pick-up people?

What does an authorized drop off and pick up person need to make the process simple for Splash Academy?

How are the age groups divided on port days for Splash Academy?

Is one-on-one care or are babysitting services provided for children?

How is my child identified in the Splash Academy and Entourage?

What if my child is in diapers?

Can the youth staff assist my child in the washroom?

Will the youth staff contact me if my child is crying?

Is there a schedule of activities for Splash Academy and Entourage?

What can my child pack to be prepared for the interactive activities and theme nights?

What does Entourage have to offer teens 13 - 17 years old?

What is the youth discipline policy for youth and teens?

What is the Entourage safety and emergency information?

What is the teen discipline policy?

Is special-needs care provided in Splash Academy or Entourage?

What if my child/teen has an allergy or medical condition?

What is the Splash Academy safety and emergency information?

What fire and safety guidelines do youth programs adhere to?

Do my children have access to the internet, arcade, or Galaxy Pavilion?

We like to travel and participate in activities as a family, what activities can I expect on board?

Are there proper protocol guidelines for the teen passengers?

Where do I drop off my 10 - 12 year old for their program?

What are Youth Programs?

What ages are eligible for Splash Academy and Entourage?

How do I register my children for the youth programs, Splash Academy and Entourage?

Do I have to pay for Splash Academy, Entourage or Late Night Fun Zone programs on sea days and port days?

What are the hours of operation for the Splash Academy?

For the Youth Programs, what other fees should I be aware of?

Will children in other age groups be able to play together during program hours?

What is Flexible Programming?

Can I or the authorized pick-up people, leave the ship on a port day while my child is in Splash Academy?

What is the Safety Assimilation Drill?

Can my child/teen, under 17 years old stay, onboard unattended without supervision while I go ashore?

Is one-on-one care or babysitting services provided for children?

How is my child identified within the Youth Programs: Splash Academy: Sea Day, Port Play and Late Night Fun Zone?

When are Splash Academy drop off services offered?

What is Interest-Based, Flexible Programming?

Do Teens need to wear a wristband?

What if my child falls asleep?