SAIL SAFE

With the relaxation of travel requirements around the world, we’re thrilled to welcome all guests back on our ships to cruise freely to the places they’ve been dreaming of – regardless of vaccination status and with no testing requirements.

Destination specific requirements will still need to be met.
For specific country requirements, please visit Cruise Travel Requirements by Country.

Safety Aboard our Ships

With Sail Safe, our industry leading Health & Safety Program, we will continue to put our guests and our crew members first by keeping everyone safe and healthy on board our ships and in the communities we visit. In addition to requiring our crew to be up-to-date with all their vaccinations, we will continue to evolve our already robust science-backed program to broaden our cleaning, sanitation and air filtration technologies across our fleet.

Continuous Ship-Wide Cleaning & Disinfection Measures

Comprehensive enhanced cleaning and sanitation protocols, using EPA approved disinfectants, have been implemented throughout the cruise experience.

Upgraded Medical-Grade Air Filters

We are strategically installing medical-grade air filters of the highest filtration grade, MERV 13 or HEPA, capable of removing 99.9% of airborne pathogens, including COVID-19, and implementing new bi-polar ionization technology.

Enhanced Onboard Medical Teams & Health Services

We have improved our onboard medical capabilities with additional staffing relative to capacity and enhanced facilities including new and upgraded equipment and onshore medical institution partnerships.

SAIL SAFEFREQUENTLY ASKED QUESTIONS

I need help securing a pre-cruise COVID-19 test, does NCL offer any testing services?

In order to facilitate pre-cruise testing requirements, Norwegian has partnered with Inspired Diagnostics lab to ensure that guests have access to a quick, efficient and easy way to access the required FDA-approved proctored in-home antigen test prior to embarkation from the comfort of their own home. Inspired Diagnostics is a subsidiary of Inspire Health Alliance, a leader in best-in-class health services. Testing at home is safe, simple, and convenient. Purchasing in-home testing kits is simple.

Sign up on the testing site https://inspirediagnostics.com/ncl/
Receive the test kit(s) by UPS
Schedule an on-line proctoring consultation
Receive certified results via email

Other available pre-embarkation testing services:

Additionally, the following services offer a verified third party or medically supervised at home testing:eMed or BioReference-Scarlett Concierge testing service – BioReference sends a trained Scarlet Health Professional to your home to collect your COVID-19 test specimen.

Locate a Covid-19 Testing Provider Prior to Your Cruise:

Should you need to locate a testing provider prior to beginning travel or while traveling prior to your cruise, please visit TestForTravel.com, an easy-to-use online tool for locating COVID-19 testing providers around the world. Simply enter your zip code, or city and country, and the website will display locations, contact information, and testing hours. It also allows you to search by test type – PCR or Antigen.

Will all guests be required to be vaccinated prior to the cruise?

Effective for sailings 10/4/22 and beyond, all guests regardless of vaccination status are able to sail and with no testing requirements. This does not supersede country specific requirements - Travel Requirements by Country

Are boosters required?

Local regulations may have booster requirements to enter certain countries – make sure to check Travel Requirements by Country to understand country specific requirements.

What vaccines will be accepted?

Local regulations may have vaccine requirements to enter certain countries – make sure to check Travel Requirements by Country to understand country specific requirements about accepted vaccines

Are children allowed to sail on your ships if they are not vaccinated?

Yes, we welcome all guests to sail with us, regardless of vaccination status and age, and with no testing or masking requirements. This does not supersede country specific requirements - Travel Requirements by Country.

What completed travel documents do I need to board the ship?

All guests are advised to monitor and comply with applicable travel restrictions.

Guests can expect to provide the following:

Any documentation required from the country where the guest is embarking. This could include but is not limited to proof of a specific negative COVID-19 test result or Booster. These requirements will vary by country and is the responsibility of the guest and supersede our policy. Please refer to Cruise Travel Requirements by Country
Completed health questionnaire (prior to embarkation);
Standard travel documents, including passport or any visas as required

How do I know if there are any travel restrictions that could impact my cruise?

We are closely monitoring the evolving global public health environment and to the extent any itineraries are affected, we will notify impacted guests in a timely fashion and update our booking requirements. Additional travel restrictions for certain nationalities or countries may arise based on the quickly evolving public health environment. All guests are strongly advised to monitor current travel requirements and advisories for their home countries.

For additional information, please visit Cruise Travel Requirements by Country.

Will any countries visited during the cruise require additional testing to enter the country?

We will comply with all local regulations at all destinations we visit. These regulations are continuously evolving and if an additional test is required at a port of call we will provide advanced notice to all guests. For additional information, please visit Cruise Travel Requirements by Country.

*Please note, in the event a port included as part of an itinerary requires additional COVID-19 testing in order for guests to disembark, Norwegian Cruise line will facilitate the testing onboard.

Will I have to sign a COVID-19 waiver to board a ship?

All guests are required to accept the terms and conditions in our guest ticket contract. In addition, guests will be required to agree to abide by all of the cruise line’s health and safety protocols and acknowledge the risks associated with COVID-19 during their voyage and shoreside experiences. Guests who fail to agree to these terms and conditions will not be permitted to board.

Are there any onboard activities that will not be available?

All onboard venues and activities will be available unless staffing or other challenges onboard prevent normal operations.

Can I buy travel insurance through Norwegian Cruise Line?

Yes, we offer guests the option to purchase travel protection plans. In addition to a broad set of coverage benefits, our plans cover medical expenses for illnesses, including COVID-19.

Are there any restrictions on pre-existing health conditions or limitations for guests due to COVID-19?

No, we do not currently have any restrictions or limitations for guests with pre-existing health conditions. All guests should assess their individual risk level and consult with their doctor if needed prior to sailing.

What happens if I get sick while onboard?

Guests who have symptoms of COVID-19 while onboard should immediately contact the onboard medical center for further instruction. Onboard medical consultations and treatments are provided at a charge for all respiratory illnesses. Medical centers will be equipped to test for COVID-19 onboard and if a positive case is identified, contact tracing for that individual will begin immediately and occur at the same time as treatment.

We have also enhanced our onboard medical capabilities with additional staffing and enhanced facilities. This includes an increase in intensive care unit capacity, new and upgraded equipment, onshore medical institution partnerships, telemedicine capabilities and additional robust consultation and treatment options. Onboard medical centers are also abundantly stocked with common prescription medications, remedies, and virus-testing equipment as available.

If a guest tests positive for COVID-19 while on board, what costs are covered?

Onboard medical consultations and standard treatments are provided for COVID-19-related illness at a charge. If a guest follows health and safety protocols and tests positive during their cruise, the Cruise Line will help coordinate necessary onboard COVID-19-related medical consultation, standard/common prescription drugs, and required land-based quarantine.

Please note: Anti-viral COVID-19 therapeutics are readily available onboard and will be charged to the guests' account. While the Cruise Line will assist with arranging land-based quarantine accommodations if required, payment for all expenses incurred during any mandatory isolation period, including hotel stay, is the responsibility of the guest. We encourage all guests to file a claim with their travel insurance carrier for reimbursement inquiries. Norwegian Cruise Line will review reimbursement submissions in the event your insurance carrier denies the claim or you do not have travel insurance.

What testing and treatment capabilities are there onboard?

We have improved our onboard medical capabilities with additional staffing directly related to sailing capacity, new and upgraded equipment and enhanced facilities.
All vessels will have COVID-19 testing capabilities on board and results onsite. We have increased intensive care units (ICU) capacity onboard and ICUs are equipped with infusion pumps, IV treatments, cardiac monitors, defibrillators, cardiac pacemakers and ventilators.

Should the need arise, we also have partnerships with onshore medical institutions in place to provide clinical advice and assistance as needed.
Vessels are equipped with an onboard laboratory, which can administer Complete Blood Counts (CBC), Blood Chemistry, Coagulation tests, and Influenza tests. Onboard medical centers are also abundantly stocked with common prescription medications and remedies.

Can I explore on my own while in port?

As delivering the best experience for our guests is always a top priority, after working closely with our destination partners, we anticipate that guests will be free to explore certain ports of call on their own. Please keep in mind that this is largely dependent on the local health authorities and the evolving regulations, which are subject to change. In order to keep our guests as safe as possible, we highly recommend taking our company organized shore excursions as a more controlled environment for you to enjoy your time in each of the destinations.

For additional information, please visit Cruise Travel Requirements by Country.

Will I be required to take a COVID test to disembark the vessel? Or will NCL offer testing onboard to meet travel requirements for guests flying back to countries that require negative COVID-19 test results to re-enter the country post cruise?

Guests requiring proof of a negative COVID-19 test to return to their home country are directed to visit a clinic near the disembarkation terminal or airport. For an easy to use online tool for locating COVID-19 testing providers around the world, please visit www.testfortravel.com.

For an easy-to-use online tool for locating COVID-19 testing providers around the world, please visit www.TestForTravel.com.

Will I be required to take a COVID-19 test in order to embark on the second leg of a back-to-back sailing?

No, guests will not be required to take a COVID-19 antigen test before continuing on the second leg of a back-to-back sailing unless symptomatic, unvaccinated or if a specific country requires it.

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